SILVER SAFE IT

A trusted technology conciergefor the people who raised you.

Private, personal technology care for aging parents in Dublin and the greater Columbus area. One dedicated expert who knows your mother and father by name, answers when they call, and looks after their devices, accounts, and protection — so you don't have to.

Arrange a Private Consultation

By appointment. Limited to a small number of families.

For the adult children who are carrying this alone.

Your parents call when the email stops working. They call when something on the screen looks suspicious. They call when the new tablet is still in the box three weeks later. You love them. You also have your own family, your own career, your own evenings.

Silver Safe IT was built for the adult son or daughter who wants a patient, capable, trusted person to take this off their plate — and for the parents who deserve to be helped with the same respect and attention given to any household professional.

We serve your parents. You stay informed without being on-call.

What a Silver Safe IT membership covers.

Everyday Technology

Email, phones, tablets, smart TVs, video calls with grandchildren, printers that refuse to cooperate. The small things, handled — before they grow into large ones.

Protection & Vigilance

A watchful, experienced eye on the accounts and devices that matter most. Suspicious emails reviewed. Unusual calls discussed. Protection put in place before mistakes happen.

Family Communication

We keep adult children informed of what matters without burdening them with every detail. You'll know when something deserves your attention. The rest, we handle.

A note from the founder.

S

For three years, I worked in private technology and network security — protecting the homes, devices, and accounts of executives, public figures, and private equity principals. The kind of households where a single security mistake had serious consequences.

What I came to understand during those years is that the executives we served were not only concerned about their own devices. They were equally concerned about the people around them — their aging parents, their spouses, their children. The accounts and phones of the family members were where the real risk lived. A grandmother answering a phishing call. A spouse using a recycled password. A teenager opening the wrong link. These tangential devices became the vulnerability that mattered.

So we cared for those families. We sat at kitchen tables with the executive's mother. We set up new tablets for the executive's wife. We patiently walked the executive's children through what was safe and what was not. The work was rarely technical. It was relational. It required patience, respect, and a steady hand.

I started Silver Safe IT because that same standard of care belongs in your family. Your parents deserve a technology expert who knows them by name, sits with them without rushing, and treats their household with the respect of a trusted professional. The work is the same. The people are no less important.

I look forward to meeting your family.

— Amir
Founder, Silver Safe IT

Memberships

Silver Safe IT is offered as a private monthly membership for households with aging parents. Each membership begins with an in-home onboarding visit — an unhurried orientation to the household's devices, accounts, and preferences.

PRIVATE

$250

per month

or $2,500 per year
(two months complimentary)

The membership most families settle into. A reliable, ongoing presence in your parents' household — present enough to prevent problems, never intrusive.

PRIVATE INCLUDES

  • —One household visit each month
  • —Monthly proactive check-in call
  • —24-hour response time
  • —Scam alert texts to the family
  • —Password & account stewardship
  • —New device setup included

CONCIERGE

$1,000

per month

or $10,000 per year
(two months complimentary)

For households where technology deserves closer, more consistent attention. Two parents under one roof. Multiple homes or seasonal travel. A household with complex accounts, multiple devices, or simply the preference to have a familiar expert always within reach.

A Concierge membership is less a service and more a standing arrangement — the closest thing to having a family technologist on retainer.

WHAT CHANGES AT THE CONCIERGE LEVEL

  • —Twice the monthly presence (two visits per month, not one)
  • —Twice the response speed (12-hour response, not 24)
  • —A full quarterly review of the household's technology — devices, accounts, subscriptions, and security posture
  • —Twice-yearly comprehensive audit of every account and device
  • —Travel coverage: devices prepared before trips, monitored while your parents are away, restored on return
  • —New device procurement handled end-to-end — we research, recommend, purchase, and set up

For families who want technology to be one less thing to think about.

One-time onboarding: $249. Includes an in-home visit, complete device inventory, secure password vault setup, written household technology report, security recommendations, and family communication setup.

Response time refers to acknowledgment via phone, email, text, or scheduling of a visit. It does not guarantee an in-home visit within the response window.

Prefer to work with us occasionally?

AS-NEEDED SERVICE

For households who prefer to work with us on a case-by-case basis.

  • —$250 onboarding required (includes in-home visit, device inventory, password organization, written household report, security recommendations, and initial implementation)
  • —Remote support: $90 per hour, billed in thirty-minute increments
  • —In-home visits: $150 per hour, two-hour minimum
  • —48-hour scheduling window
  • —Payment due at time of service
Arrange a Private Consultation

How a membership begins.

One

A private conversation

We speak for twenty minutes. You share what your parents need. We listen.

Two

An in-home visit with your parents

We spend ninety unhurried minutes with your mother and father at their home. We meet them on their terms.

Three

A respectful handoff

Your parents have our number. They call us. You return to being their family.

Four

An ongoing presence

We check in monthly. We watch the things that matter. We let you know when something deserves your attention.

Questions families often ask.

Let us take this off your plate.

A twenty-minute conversation. No commitment. We will discuss your parents, listen carefully, and tell you honestly whether Silver Safe IT is the right fit for your family.

Arrange a Private Consultation